Privacy Policy

1. Introduction

HR Tours("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi services, visit our website, or communicate with us via phone, WhatsApp, or email.

2. Information We Collect

We may collect the following types of personal information:

• Full name and contact details (phone number, email address)
• Pickup and drop-off locations
• Travel dates, times, and trip preferences
• Vehicle type preferences
• Payment information (processed securely through third-party providers)
• Communication records (calls, WhatsApp messages, emails)
• Website usage data (IP address, browser type, pages visited)

3. How We Use Your Information

• To process and confirm your taxi bookings
• To communicate booking details, driver information, and trip updates
• To provide customer support and respond to inquiries
• To improve our services based on customer feedback
• To send promotional offers and service updates (with your consent)
• To maintain safety and security records
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with assigned drivers (limited to trip details), payment processing partners, and legal authorities when required by law.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

7. Your Rights

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of promotional communications at any time
• Withdraw consent for data processing

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: